SHIPPING POLICY

Orders ship within 3-5 business days.  We will do our best to make sure that if anything is out of stock to adjust the site accordingly.  If you happen to order an item that is currently out of stock we will notify you by email.  All items ship Postal Service or UPS Ground depending on size and weight of your order.

RETURN POLICY

If you have purchased the wrong size or color of an item we are more than happy to exchange it.  If an item is damaged when you receive it, you may return it for the same item.  All returns must be made within 10 business days of the ship date.  We do not accept returns/exchanges on sale items, or any items that have been washed/worn.  Refunds will not be given for the purchase of the wrong item but we can gladly exchange it for the right product.

Please send your returns to the address below in appropriate packaging (similar to what it was sent to you originally in).  Please include a copy of the order confirmation/invoice outlining what item you want exchanged, and what item you want it exchanged to.  You will be responsible for postage, we will ship the exchange back to you at our expense (first time only).

 

ADESTA RETURNS

PO BOX 914

Pleasant Valley, NY 12569


Questions,

Contact: adestaband@gmail.com